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How can I add another parent/supervisor to my LeagueApps Account?Follow the instructions listed here to add an additional member (including a parent supervisor) to your LeagueApps account.
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I need to change my payment method on LeagueApps. How can I do that?Follow the instructions listed here.
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I’m having trouble with the USA Lacrosse Member ID verification.Follow the instructions listed here and the tips for troubleshooting. Ensure that your child’s USA Lacrosse membership is valid through the END of the program you are registering for. For our teams, this means the membership should be valid through next July.
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I’m not receiving emails. How can I start getting emails again?This usually happens when you or your email client has marked our messages as spam. You can adjust your account settings and add additional email addresses by following the instructions here. If you find that you accidentally unsubscribed from email or marked us as spam, follow the instructions here to fix the issue.
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Where can I find the tournaments my team is attending?The tournaments your team is attending are listed on your team homepage. Use the menu at the top of our site to find your team and see the practice schedule, staff, and tournament schedule.
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Do I have to book a hotel room in our hotel block, or can I book my own hotel/stay with friends and family in the area?We are required through our participation in most tournaments to comply with their Stay to Play policy, which means that all of our families need to book through our room block to prevent us from being kicked out of the tournament.
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I forgot to book a hotel in our room block for a Stay to Play tournament while our Impact block was still open. How can I still book to be in compliance with the Stay to Play requirement?Click on the tournament link on your team’s homepage, and find information about hotels on that page. A link will usually take you straight to the event hotel booking page, where you will indicate on your booking that you are with Impact.
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